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Koncert

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Koncert is the only ultra-low latency AI dialer with Quick Connect for seamless conversations. It boosts pickup rates through Local Presence and Caller ID Health.

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Data & Analytics, Dialer, Sales Engagement & Intelligence
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Developed by: Koncert

Support Email: support@koncert.com

About Koncert

Koncert is the pioneering AI-powered dialer platform redefining how sales teams connect with prospects and drive conversions. With over a decade of parallel dialer experience, 12 patents, and an average 4.6/5 star rating across 270+ G2 reviews, Koncert has continuously evolved its mature platform based on customer needs, establishing itself as a Technology Innovator and G2 High Performer.

Koncert provides a suite of unique capabilities that set it apart from competitors, solving critical challenges faced by sales organizations. Their industry-leading Quick Connect technology leverages ultra-low latency by embedding phone and AI technology in one network, enabling seamless conversations from the very moment calls connect.

💥 Unique Features:

🌐 Automated Local Presence - Boost pickup rates by displaying local caller IDs, as people are more inclined to answer local calls.

🛡️ Automated Caller ID Health - Ensure numbers aren't marked as spam by automatically managing and cleaning bad Caller IDs.

🚫 Parking Lot - Quarantine bad numbers to focus dialing efforts on legitimate prospects.

Beyond dialing, Koncert offers robust tools to empower sales teams and drive success:

🏠 Remote Salesfloor - Facilitate collaborative call blitzes and ride-alongs for team motivation and shared learning.

📹 Remote Coach - Managers can monitor live calls, filter recordings by disposition, rep, or date for coaching.

📈 Analytics - Gain insights into team performance, identify issues, and uncover opportunities for improvement.

🔗 Integrations & Compliance:

Koncert partners with leading CRMs like SalesLoft, Outreach, HubSpot, and Salesforce for seamless integration. It adheres to stringent security and compliance standards, holding SOC 2 Type II certification and ensuring GDPR and TCPA compliance.

With a customer-centric approach, Koncert has addressed a long list of use cases by listening to customers over years of parallel dialer experience. As a result, sales teams can rely on Koncert's mature, innovative platform to drive better customer experiences, more conversations, and superior outcomes.

Koncert revolutionized our cold calling operations, empowering us with advanced caller ID management and unparalleled efficiency. With their AI-powered dialer, we've doubled our meeting schedules, achieving 25 of our best weeks ever. When people ask me why Koncert, I would say hands down, it's because of the way they handle their caller IDs. It's like a PhD level versus elementary school level compared to competitors.
Tom Burrell, Chief of Staff at Atlas MKE

Koncert and Apollo.io

Koncert's integration with Apollo.io brings together two powerful platforms to provide sales teams with an easy-to-use, end-to-end solution for executing highly effective outbound campaigns.

With Koncert's industry-leading ultra low-latency AI dialer platform combined with Apollo's data enrichment and sequencing, reps get everything needed to identify ideal prospects, engage promptly and continuously improve performance.

Read More: https://www.koncert.com/apollo-integration

Media

Koncert AI Parallel Dialer
KoncertAI Parallel Dialer Call Disposition
Koncert Remote Salesfloor
Koncert Analytics and Reports Dashboard

Use cases

  • Outbound Selling

    Power up more conversations through phone calls at scale. Effortlessly complete longer list of call tasks and cut the back log in a sequencer. Equip sales reps with targeted lead lists and conversation guides to drive more successful call outcomes. Focus calling on high-potential prospects.

  • Inbound Selling

    Improve speed to lead. Empower reps to connect with inbound leads quickly and often. Increase the conversion ratio. Automatically log all call outcomes in your CRM and trigger appropriate sales workflows. Progress promising leads down the funnel.

  • Account Based Selling

    Empower reps to identify many personas in target accounts and connect with them easily. Multi-threading in each target account increases the chances of moving up the funnel. Share key account insights and recorded calls with the whole account team. Strategize together.